Call Center Agent starting at $6/hour
Quality Control
Redundant and reliable sytems
VOIP technology
Sales and marketing professionals
INBOUND Call Center
- Customer Services / Service Fulfillment
- Inquiries/ Requests/ Complaints Handling
- Help desk / Technical Support
- Order Taking / Order Entry / Order Processing
- Reservations / Booking / Authorizations
- Call Overflow / After Office Hours Support
- Dealer Locators
OUTBOUND Call Center
- Telemarketing
- Campaign Management
- Market Research/ Telephone Surveys
- Customer Retention/ Loyalty Programs
- Billing Reminder
- Up-Selling/ Cross-Selling
- Lead Generation
Data Entry
We can input data as either single or multipunch, for output in a variety of formats for widely different sources such as:
- Online Data Entry
- Online Timesheet Validation
- Email support
- Surveys
- Dictionaries, Manuals, Encyclopedia
- Questionnaires
- Insurance Claims Processing
- Guest/Customer Comment Cards
- Polling Information
- Company Reports
- Index Cards
- Market Research Tabulations
- Warranty Registrations
- Property Tax Records
When it comes to data format, we are flexible. Some of the typical formats in which we can deliver the data are:
- Database Format
- Excel Format (*.xls)
- Word Format (*.doc)
- Access Format (*.mdb)
- Acrobat Portable Document Format (*.pdf)
- Text Format (*.txt)
- HTML Format
- ASCII
- Binary
- or any other type you need
The final output can be provided through any of the following media:
- Via Internet E-mail
- FTP Upload
- CD-R or CD-W